Shipping policy

1. General Info

Homely Vibe (located at Plot No. 81, Sec 5, Part 6, near GAV School, 122001) operates www.homelyvibe.in — your go-to destination for timeless furniture and home pieces.

We’ve partnered with trusted logistics providers to ensure your order is handled with care, right from our door to yours. Damage and defective product will be delivered in  5 to 10 days.

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

2. Shipping & Delivery

2.1 Delivery Timelines

• Most orders arrive within 10–15 days, depending on your location.

• We’ll show you an estimated delivery time at checkout and confirm it via email or SMS.

• Once your order is shipped, you’ll receive tracking details so you can keep an eye on it.

2.2 Delivery Locations

• We deliver across India, but some remote areas may not be serviceable.

• You can check if we deliver to your area by entering your pin code on our website.

• If we’re unable to deliver to your location, we’ll notify you during checkout.

2.3 Accurate Delivery Info

• Please ensure your shipping address, contact number, and any landmarks are correct.

• Incomplete or incorrect details may cause delivery delays or cancellations, and we won’t be responsible for that.

2.4 Delivery Attempts & Cancellations

• Our delivery partner will make up to 3 attempts to deliver your order.

• If unsuccessful, the order may be canceled, and any applicable delivery charges may be deducted from your refund.

2.5 Possible Delays

Sometimes delays happen due to:

• Weather or road disruptions

• Strikes, natural calamities, or political issues

• Unforeseen logistical issues

We’ll keep you informed via SMS/email in case of any delays, though we cannot offer compensation for them.

2.6 Delivery Conduct

• We expect our delivery partners to act professionally and courteously.

• However, Homely Vibe is not responsible for individual actions of third-party delivery personnel.

• Any concerns during delivery should be addressed directly with the logistics partner.

2.7 Order Tracking

• Once shipped, we’ll send you a tracking ID so you can follow your order’s journey.

• Tracking will be available on our website or through our delivery partner’s platform.

• Sometimes tracking may be delayed due to technical reasons — but rest assured, your order is on its way.

 

3. Shipping Charges

• Shipping costs depend on the item size, order value, and delivery address.

• Any applicable shipping fee will be shown at checkout.

• Shipping charges are non-refundable, except in cases of damaged or incorrect items (verified by our team).

• Risk and ownership transfer to you once the product is delivered.

 

4. Returns & Pickups

• Need to return something? Our delivery partners will handle the pickup after your return is approved.

• All returns and exchanges are processed as per our Return & Refund Policy.

 

5. Need Help?

We’re here for any questions or updates about your order’s delivery:

• Phone: +91 95194 16406

• Email: info@homelyvibe.in

• Website: homelyvibe.in